Technical Assistant, Office of Institutional Research

St. John's University Nyjamaica, NY Full-time Administration / Clerical

Posted on May 13, 2024

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Technical Assistant, Office of Institutional Research

St. John's, established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University's outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John's University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John's is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.

Department:

Institutional Research

Specific Job Title:

IR Technical Assistant

Reports to:

Director Institutional Research

Campus:

Queens

Job Summary:

Reporting to the Director of Institutional Research (IR), the role will provide administrative and clerical support for the Office of Institutional Research. This position will assist with the day-to-day operations of the office, including compiling data for institutional reports and surveys.

Essential Functions:

Assist with preparation and dissemination of reports and presentations as needed.
Compile and complete data requests such as reports included in the University Fact Book, brochures, enrollment reports, course evaluations, and assessment reports.
Coordinate and manage the process of completing institutional surveys to external agencies with members of the university community.
Handle all IR office functions including providing telephone coverage for administrators; ordering office supplies; scanning and filing; monitoring mail; coordinating electronic check requisitions and related items; ensuring office efficiency and organization; and coordinating office staff activities.
Handle employment and other activities for IR graduate assistants and student workers including recruiting; approving electronic time sheets and maintaining time records; coordinating contracts for graduate assistantships; organizing and developing orientation programs; and providing general oversight particularly on incoming phone calls, attendance, punctuality, and general office demeanor.
Coordinate all issues with IT and Facilities and follow-up as needed.
Schedule meetings and webinars for the office including weekly IR Team meetings.
Monitor Institutional Research's email account and disseminate data and other requests as appropriate promptly.
Maintain Institutional Research's website; upload reports and documents, as necessary.
Perform other duties as assigned by the Director of IR.

Competencies:

Proven performance with Microsoft Office 365 applications with specific knowledge of Excel and experience with Adobe Acrobat
Experience with Power BI, SQL Server or R is preferred
Effective written and verbal communication skills
Excellent interpersonal skills and ability to work effectively with a diverse group of constituencies in the University
High motivation with the ability to analyze and organize
Ability to manage multiple tasks and consistently meet tight deadlines while focusing on details
Excellent follow through and persistence, demonstration of accountability and ownership for achieving results, and a showcase of initiative and resourcefulness as well as the flexibility to perform successfully though changing priorities
Dedication to student service goals as well as our Vincentian Mission

Work Environment:

This position operates in a professional office environment. This role routinely uses standard office equipment such as personal computers, printers, etc.

Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand; reach with hands and arms; climb stairs; bend and stretch to file documents. The employee must work on a computer.

Position Type/Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 4:30 p.m.

Travel:

Travel is primarily local and may include visits to the other NY campuses or to local institutions for occasional meetings.

Required Education and Experience:

Bachelor's Degree or equivalent work experience
1-2 years of experience in an administrative office (or equivalent)

Other Duties:

Please note this job description is not designed to cover or contain a complete listing of activities, duties or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

In compliance with NYC's Pay Transparency Act, the annual salary for this position is $47,275. St. John's University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

This position may be relocated to any of St. John's University's physical locations at any time.

St. John's offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John's performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events

Any offer of employment is subject to receipt by St. John's University of satisfactory references, verification of employment and education.

St. John's University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.

To apply, visit https://jobs.silkroad.com/StJohnsEdu/Careers/jobs/219541

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Technical Assistant, Office of Institutional Research

St. John's University

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