Cashier
University of Utah
Salt Lake City, UT
Full-time
Call Center / Customer Service
Posted on April 3, 2024
Announcement
Details
Open Date
04/02/2024
Requisition Number
PRN14692N
Job Title
Cashier
Working Title
Ticket Office Associate
Job Grade
A
FLSA Code
Nonexempt
Patient Sensitive Job Code?
No
Type
Non Benefited Staff / Student
Temporary?
No
Standard Hours per Week
19
Full Time or Part Time?
Part Time
Shift
Day
Work Schedule Summary
Preference is given to candidates who can work Morning Shifts
Is this a work study job?
No
VP Area
President
Department
00327 - Athletics Department
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
7.25 to 14.18
Close Date
Job Summary
Assists the full-time ticketing staff to ensure excellent customer service online, in person and over the phone. Collects fees or payments from customers purchasing goods or services. Prepares appropriate documentation to record transactions. This position will include working during regular business hours as well as all home football games and other home-ticketed events as assigned.
The starting date of this position offers flexibility, permitting a deferral until the beginning of the Fall 2024 semester or the opportunity to work throughout the summer.
Responsibilities
Minimum Qualifications
Six months cashiering experience or equivalency (one year of education can be substituted for two years of related work experience), basic mathematical skills, and demonstrated human relations and effective communication skills required. Word processing and spreadsheet skills may be preferred for certain positions.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Required Documents
Details
Open Date
04/02/2024
Requisition Number
PRN14692N
Job Title
Cashier
Working Title
Ticket Office Associate
Job Grade
A
FLSA Code
Nonexempt
Patient Sensitive Job Code?
No
Type
Non Benefited Staff / Student
Temporary?
No
Standard Hours per Week
19
Full Time or Part Time?
Part Time
Shift
Day
Work Schedule Summary
Preference is given to candidates who can work Morning Shifts
Is this a work study job?
No
VP Area
President
Department
00327 - Athletics Department
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
7.25 to 14.18
Close Date
Job Summary
Assists the full-time ticketing staff to ensure excellent customer service online, in person and over the phone. Collects fees or payments from customers purchasing goods or services. Prepares appropriate documentation to record transactions. This position will include working during regular business hours as well as all home football games and other home-ticketed events as assigned.
The starting date of this position offers flexibility, permitting a deferral until the beginning of the Fall 2024 semester or the opportunity to work throughout the summer.
Responsibilities
- Helps with event operations such as ticket selling, will call, and customer service.
- Counts money collected during shift, balances it with tickets or items sold, and submits to supervisor for review.
- Provides directions and answers general questions about Stadium and Arena events.
- May assist at special events outside of athletic events.
- May perform clerical tasks such as answering phones, responding to mail, or filing.
- Cleans work area by sweeping floors, wiping off machines and counters.
Minimum Qualifications
Six months cashiering experience or equivalency (one year of education can be substituted for two years of related work experience), basic mathematical skills, and demonstrated human relations and effective communication skills required. Word processing and spreadsheet skills may be preferred for certain positions.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- How many months/years of cashiering experience do you have?
- No experience
- Less than 6 months
- 6 months or more, but less than 1 year
- 1 year or more, but less than 3 years
- 3 years or more
- Please disclose any prior discipline or other consequences or sanctions imposed against you in connection with sexual harassment, other sexual misconduct, discrimination or retaliation.
(Open Ended Question)
Required Documents
- Cover Letter
- Resume
- Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
- Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
