Budtender Patient Care Coordinator Part-Time - Baltimore - MD

Who we are

Here at Green Goods, our mission is to bring the best of technology, science, and engineering to the cannabis industry. We are a physician-led, customer-focused team of more than 500 dedicated employees creating best-in-class cannabis products and customer experiences. Vireo is proud to have one of the most diverse workforces in cannabis, promoting diversity, equity, and inclusion through engaging employee outreach programs, community events, and non-profit partnerships. We are rapidly expanding nationwide, and we are looking for talented, compassionate, and dedicated people to join our team and help us grow. From Cultivation to Operations to Sales & Marketing, we are hiring people who share our vision and passion for improving people’s lives. If you are looking for a positive work environment where your contributions truly make a difference, click apply and let us learn about you!

What you will do

We are seeking an energetic and flexible Part-Time Patient Care Coordinator to join our growing dynamic team. A Patient Care Coordinator is responsible for working alongside a healthcare team in a retail cannabis dispensary environment. This role reports directly to the Dispensary Manager.

Highlighted Responsibilities

Participates in our startup team to help educate and safely deliver medication to medical cannabis patients.

Assists patients and caregivers through the dispensary process/experience

Helps to trains other team members in the use of cannabis-based medicines

Completes operational requirements by maintaining an organized work flow; verifying preparation and labeling of medications, verifying order entries and charges

Must comply with all state laws and regulations

Participates in recordkeeping and reporting necessary for State Compliance

Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing

Works on company initiatives to achieve set goals and performance indicators

Educates patients on the proper use and storage of medical cannabis medications

Assists patients in determining the best treatment course under the supervision of a registered pharmacist and in conjunction with a provider’s recommendation

Provides exceptional customer service to patients, potential patients, caregivers, and providers

Maintains cash register and accountability for assigned drawer

Completes opening/closing procedures as assigned

Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries

Assists with the incoming orders, shipments, and deliveries of supplies

Attends staff meetings, continuing education, as directed

Maintains and safeguards entrusted confidential information

Works with eCommerce platform to review and approve online orders and patient accounts

Assists patients in utilizing the eCommerce platform in order to obtain medical cannabis medications

Performs other duties as assigned.

Qualifications

A high school diploma and 1-3 years’ experience in a retail environment

Proficiency with MS Office required

Experience working in a healthcare setting is preferred

Excellent communication skills, verbal and written

Ability to work in a team environment, as well as independently

Ability to handle multiple tasks simultaneously

Ability to work in a fast-paced environment

Adaptable to change in the work environment

At least 21 years of age as required by law

Weekend availability

Ability to pass background check and drug test as required by law (positive marijuana test is acceptable if applicant is a Maryland certified medical cannabis patient)

EEO Statement

Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.